At ashaya, your satisfaction means everything to us. We’ve poured research and care into crafting quality products designed to benefit you and your hormones. But, if you’re not completely satisfied with your purchase, we understand. Our 30-Day money-back guarantee ensures you can return it for a full refund or credit.

We believe in the power of our products and the positive impact they can have, but more importantly, we believe in making sure you’re happy with your purchase. We are committed to your well-being every step of the way.

Return Instructions

If you haven’t found any results after using our products correctly and consistently for 30 days, please contact us via customer service:
info@ashaya.com.au  

Please include your invoice number and let our team know about the issue and why you would like to return your product.

Terms and Conditions

To be eligible for a refund, please note the following conditions:

• The money back guarantee is for new customers only
• The claim for a refund must be made within 30 days of the shipment date.
• The refund does not include any postage charges you may have incurred when purchasing or returning the product.  
• Refund payments will be made for the amount on the original purchase receipt.
• The guarantee is valid for products purchased online from ashaya.com.au only.
• All refunds will be confirmed with an ashaya customer service member

*Note to International Customers: Because duties and taxes are collected by the government in the country where the goods are received, we do not reimburse for these expenses.

Most returns are processed within 5-7 business days of receipt. You will receive an email confirmation once your return or exchange has been processed.

Credits

Where the process above is followed and approved by our team, you can expect a refund in the same form of payment originally used for purchase within 5 – 7 days of us receiving your returned product.